Private Internet Access VPN Reviews, Coupons & Information

Private Internet Access VPN


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Value for Price:
 
Overall: 4.04
 

PROS

  • No logs
  • Block ads, trackers, and malware
  • 7-day Money-back guarantee
  • 3277 servers in 36 different locations across 24 countries
  • Shared IP
  • Own DNS servers
  • Allows BitTorrenting and P2P.
  • Five simultaneous connections
  • Automatic IP address cycling.
  • Kill switch for Windows & Mac OS.
  • supportRouters

CONS

  • No free plan or trial.

Private Internet Access VPN Reviews by Customers

Private Internet Access VPN review by Douglas

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Overall: 3.63
 

Customer Support doesn't seem to exist any longer. Last requests for help from Customer Support gave one response with nonsensical advice and two ignored requests.

I'm going to block my automatic subscription payment and start looking for another proxy service.

Private Internet Access VPN review by Paul

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Overall: 5.00
 

I’ve been using PIA for a month now. Before that, I’ve tried a big variety of services (including free ones)

None of them have such an easy UI as PIA. PIA stays minimized on your taskbar and you can just right click and connect to a server from there.

They have tons of servers, which are really quick, and if I say really, I mean a lot.

+1 from here ?

Private Internet Access VPN review by JIm

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Overall: 3.50
 

In 2015 I had PIA for a year and it was pretty good. They use to have chat support that was helpful. They no longer have chat support or even a customer service phone number. I signed up after not having a VPN for a year and cancelled for a refund a few hours after ordering. PIA no longer met my needs. Their customer support article reads that you can cancel within the first 7 days and a refund will take 3-7 days. It has now been 10 days and no refund or response other than generic auto response emails that state they are too busy to process my request and will get to it when they can. I would have recommended them in 2015, but definitely not in 2017. A complete lack of customer support gets two thumbs down! Phone support would definitely help.

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